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Annual licences for clinical trial teams

Early customer pricing — sign up now and your rate won't increase for two years.
Create, update, and publish trial communications whenever your team needs them.

Pilot
£0 forever
For researchers exploring the platform.
  • 1 user + share with a colleague
  • 5 projects
  • 100 AI credits on signup
  • Top up when you need more
  • Access to all tools
Get started free
Early customer rate
Department
£2,000 /year
£3,500 — price guaranteed for 2 years
For departments managing multiple trials.
  • Up to 20 users
  • Unlimited projects
  • 24,000 AI credits per year (~140 fully-set-up projects)
  • 5 study domains included
  • All tools & website builder
  • Priority support
  • Team management
Start Department plan

Need more AI credits?

Top up at any time on any plan. Purchased credits never expire.

£20 per 100 credits

Not sure which plan is right for you?

Tell us about your team and we'll help you choose — or arrange a short demo.

Want someone to handle your website for you?

We offer a fully managed website service — we build it, maintain it, and keep it live. Perfect for teams who want a professional trial website without the overhead.

Ask us about managed websites →

Common questions

Why annual pricing?

Clinical trial work comes in bursts — heavy use during study setup, then lighter use during recruitment and follow-up. Annual licences mean your team can create and update materials whenever a new study or amendment arises, without worrying about monthly resets.

What is an AI credit?

Credits are consumed when you run AI-powered tools — generating a PIL, creating personas, building a website, or producing letters. One project costs roughly 80 credits to set up fully. Annual plan credits are a generous allowance; top-ups are available if needed.

What is a study domain?

Each paid plan includes one or more .com/.org domain names for your study websites. Request your domain inside the app — we register it and point it to your hosted site within 24 hours. You own the domain; we just handle the setup.

What happens if I cancel?

You keep access until the end of your licence year. Any purchased (top-up) credits remain in your account. Domains you registered through us are yours — you can transfer them to any registrar at any time.

What happens when I run out of credits on the Pilot plan?

You can top up at £20 for 100 credits, or upgrade to a paid annual plan for a much larger AI allowance included in the price.

Is there a larger plan for institutions?

Yes — for large institutions or NHS Trusts with custom requirements, get in touch and we'll discuss options.

Built to professional standards

MediaPaddle generates clinical trial communications that align with the same frameworks your Research Ethics Committee reviews against. Every output is produced with these standards baked in.

PIL content & consent
HRA Informed Consent Guidance
Readability & accessibility
NIHR MAPLE Framework (2024)
Regulatory baseline
ICH E6 GCP Section 4.8
Risk communication
Winton Centre, Cambridge
Patient involvement
UK Standards for Public Involvement
Equity & diversity
NIHR INCLUDE Frameworks